Privacy Policy

Last updated 2026

1. Introduction

Vonga respects your privacy and is committed to protecting your personal information in line with South Africa's Protection of Personal Information Act (POPIA).

2. Information We Collect

When you shop, book an appointment or join our mailing list, we may collect your name, phone number, email address, delivery address and order details.

3. How We Use Your Information

• To process and confirm your order
• To arrange delivery or a fitting appointment
• To send order updates and confirmations via WhatsApp or email
• To send early access and atelier updates, if you've subscribed to our list

4. WhatsApp Communication

We use WhatsApp to send order confirmations and respond to styling or sizing questions. Messages are sent only to customers who have contacted us or placed an order.

5. Sharing Your Information

We do not sell your personal information. We only share it with the couriers and payment providers needed to fulfil your order.

6. Data Security

We take reasonable technical and organisational measures to keep your information secure.

7. Your Rights

Under POPIA, you may ask us to access, correct or delete your personal information at any time by contacting us using the details below.

8. Cookies

Our website may use basic cookies to keep your bag and wishlist saved on your device between visits.

9. Contact Us

Vonga Atelier, Menlyn Square Office Park, 134 Aramist Ave, Menlyn, Pretoria
WhatsApp: +27762468320